Booked a last minute trip with love holidays. As soon as I processed the payment I received an email to say nothing will be confirmed for 72hrs… knowing the flight availability was limited I called. Apparently the flights take THREE DAYS to confirm despite me being able to go on the website and book instantly. There is no option to cancel at this point so essentially you are locked in and unable to get your money back. I explained that we were travelling at short notice and that three days is a long time to wait for confirmation but this is in the T&C which are not highlighted before booking. Thankfully the next day the email came and it confirmed the flights had not been available and I could pay another chunk of money to change operator so I could then have the ability to cancel as they had not met the contractual obligation. If you can book direct, do because it’s archaic in this day an age to wait three days for a flight to be confirmed. Customer service is shocking, steer well clear.