DO NOT USE THIS COMPANY! SCAM! They charged me £480 extra for a balcony/terrace that I never received because they booked the wrong room with the hotel and they have pocketed that money and refused to give it back! All customer service is by email and they don't even look at the evidence it is a generic message. As soon as they realise they are in the wrong they fob you off and tell you they will no longer reply as they have closed the case! I'm absolutely appalled and will be suing them! Just spend the extra money on any other company, not this one!!!
6 months ago
loveholidays.com has a
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