Sandra Denson
Light lovely but much smaller than thought, delivery firm shocking, waited in all day for light to arrive, then was sent a photograph of someone else’s house to say they had been & no-one home, after a lengthy time even trying to get in touch with them, they said it was lovelights fault so then had to spend further time getting in touch with lovelights, anyway, delivery was arranged for the next day, delivery firm phoned me to say they could not find my house, they were literally round the corner, they were given directions but never arrived, half an hour later, a lady pulled up outside my house, she had been delivered my lights & had signed for them, only to be told she needed to take them to my address as they could not find it, extremely poor service
Helpful Report
Posted 1 year ago
Hi Sandra,

Please accept our apologies for the inconvenience caused by DPD not delivering the parcel, i have notified them of this and they will be investigating this with the driver, however they have advised that due to this being a new housing estate some drivers can have issues locating address's. Once again please accept our apologies and if we can help in the future please contact us and we can offer a discount code.

Kind Regards
Love Lights
Posted 1 year ago
Love Lights is rated 4.48 based on 715 reviews

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