Booked in to get a battery replacement for my iPhone 8 on 25 May. The battery replacement was good. However, when my phone was returned I noticed there was LCD damage on the screen of my phone. I returned immediately to report the issue however they said my screen was already damaged before I gave them my phone. They eventually agreed that they caused the damage to the phone and would replace the screen. After using my phone for the day, I began to notice the max screen brightness is not as bright as before, the colours are not as vibrant as before and is "washed out", the true tone setting is now gone and the screen is responsiveness/sensitivity is poor. It's very clear the replacement screen was very cheap and they rushed to fix my screen as they were the ones that damaged it. All this could have been avoid had they not damaged my screen when replacing the battery.
2 years ago
Lovefone has a
4.9
average rating
from
4,683
reviews
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