Although my online purchase experience was excellent my size 42 shirt arrived and fits perfectly, on 2 separate occasions dealing with 2 separate senior sales assistants my experience in your Pembroke store was awful and was so bad, on the second occasion, that I just had to walk out. I asked for a round-neck jumper in a 42 as there was only a 44 on the rack. From the stockroom I was given a zip neck version, but also in a 44. When I once again advised that I was a 42, I was told it was tight fitting. The assistant was oblivious there was already a 44 of the version I asked for on the rack, but more importantly, I needed a 42 and not to be sold a 44 because my correct size was not in stock. Regards Ken