Ordered on Monday items arrived Tuesday. Lords never cease to amaze me. Their customer service is fantastic. I have never know a company that is as reliable and never fails me.,they are well recommended and I go nowhere else. I don't need to everything I need is here and any sewing queries are soon answered. The team work so well together and Keith knows everything you need to know he's a walking encyclopaedia of sewing machine knowledge. If you have never shopped at Lords, Oswaldtwistle Mill or on line I would recommend that you do so. You will never be disappointed. Keep up the great work Lords. Best wishes Marian Read