I have reason to believe that many of the positive reviews below are false in an effort to cover up the vast stream of negative reviews. Don’t go near this company, it has only caused me regret. They are very attentive when you join, sending almost a ridiculous amount of emails and promising huge savings. But, unfortunately, they are unable to deliver. I was switched to The People’s Energy and then informed after my 14 day waiver period had expired that the price I would be paying would be triple my current energy costs! The switch took almost 3 months to go through and they would not cancel my switch. Yet when I phoned the People’s Energy they said that I had 14 days to cancel from the point of switching, so fortunately I was able to cancel. Look After My Bills have an awful customer service department, you get passed from pillar to post and the waiting time between responses to emails can be anywhere upwards of 2 weeks! Their excuse was that they are a new company, which is not acceptable as they should not take on work they are unable to handle. Every time I called I was promised different things that never materialised. I have tried to make a formal complaint, but again have gone round in circles so the Energy Ombudsman are now dealing with my complain based on the following: - failure to deliver cheaper bills - inability to provide an efficient switch - little to no support or customer service - flawed complaints procedure - incorrect information provided to the customer It is fair to say that if a company who offers an easier way to switch and manage your energy bills is unable to do any of the above, they are failing in their mission. Don’t go near them, it will cause you so much wasted time and (excuse the pun!) energy! It is a shambles of a company.