I am only putting a one as a review because there is no round zero option. I paid one huge amount of money for a size 32 bootcut jean because Long Tally Sally prides themselves on quality and excellent customer relations. Firstly I struggled to get someone to let me know when my package was being shipped after paying the full amount. Then I got a mail to saying that I had to pay R1000 extra for shipping after paying for shipping with my invoice. When the jean arrived it was not a size 32 but a 38. The quality of the jean is absolutely PATHETIC! The size is wrong & it looks nothing like the picture on the website and the apathetic treatment I received when querying about a return and refund has me so angry that I want to tell the world what an awful business Long Tall Sally is. I have never been more disillusioned or disappointed in my life. May Long Tall Sally never cheat another person like I have been cheated ever again.