This was my first time ordering from London Supplements. I was reluctant and hesitant at first because I wasn't sure what to expect from them. And as you know there are many companies that let customers down. However, after reading positive reviews about them I took my chance and placed an order. I even phoned their customer service to make sure everything was OK. And they didn't let me down. My item was delivered on time, it was in perfect condition, it was also cheaper than their competitors, and the customer service person I spoke to was very helpful. So based on that first order I was very pleased with how everything turned out and highly recommend them.