From our initial call to L&C right through to our formal mortgage offer, my wife Paula and I were impressed with the excellent service that was afforded to us. Our Adviser was Oliver whom was excellent in every way - he was extremely professional and efficient. He kept us fully informed during the whole process and contacted us as soon as he had any new information as well as returning e-mails and calls right away. His patience in explaining the product specifics and his knowledge of the markets put us at ease and left us fully understanding what we were applying for and that the product had been researched in depth. Ella was our Case Manager and she too displayed all the characteristics as our Adviser. An example of the promptness that was displayed was when we sent a document for next day delivery and we got a text the next day acknowledging receipt and stating that our application had moved to the next level. We can't recommend L&C highly enough, their knowledge and genuine friendliness is second to none and when you consider that all of this advice is fee free and impartial, you'd be right in thinking that there aren't many businesses that offer such an excellent service. If you're looking for a mortgage, you should definitely give L&C a call, I'm confident you won't be disappointed and you might even be fortunate enough to have Oliver and Ella working your application for you although I'm also confident that our experience is typical of the company as a whole.