Daniel Pitman was great i have used him for a few years now. He always returns my calls and emails and spends time talking things over with me. He may not find me the best deal out there to the public but he finds the best deal that you guys can offer from the people u can use. And for the hassle he saves me i always go with him. But the person who dealt with me after him not so good Joanna Sartain . She always forgot to call me and update me on things some times causing delays. She didn't seem to know much about what she was meant to be doing and i ended up getting really fed up with her so went back to calling Daniel knowing it was not his job but he still helped me. The people that was chosen for the morg this time are good but i have had nothing but hassle with there solicitors, There rude on the phone never call me back or return my emails. My morg has been transferred over since 1.4.2016 yet i am still waiting for my money that i am owed. Can i get an answer from the solicitor NO is the answer. Due to all this hassle i will not be using you again and do my remortgage my self as it's been hell using you this time. Thanks Rachel Jones