I requested EICR inspection on my two properties by RJB Electrical. Prior to the inspection, Rhys requested full payment upfront; which I did. After I received the completed reports, I made some enquiries to some discrepancies, which turns out that Rhys had made a mistake with the two EICR reports and mixed the two flats up; which is an serious error on an official document. We then agreed on a price to make the certificates good and he demanded more than 60% upfront before commencing any work. This I paid immediately. I then had to continually push him to do the work (he did not always come back to me as promised) and work finally done more than 30 days after the EICR was first done. This is in violation of the law. After RJB Electrical had completed the remedial work, I asked for the new EICR certificates and also for an invoice (so far Rhys had not sent me anything, even for the initial survey). He refused both requests and said he would immediately cancel the two EICR and make them invalid unless I paid the final balance – this is despite I had already paid 80% upfront. His manner is bullying and his paper work poor and this threat to cancel the certificates because I have asked for the invoice prior to paying the final 20% is very unprofessional and intimidating.