This was not a straightforward process, due to our individual circumstances but at every step of the way, Heather Johnston guided us and kept us fully informed. She was always available on the phone or via email and on any of her days off, the rest of the team were fully up to date with our case and relayed information to us or from us to Heather. Loan.co.uk are a very efficient, results driven company and we were delighted with our outcome. Heather was a pleasure to work with and really looks after her customers, doing her utmost at every stage in the process.