Excellent customer service... Loan.co.uk recently organized a second charge loan for us.. very impressed with their services.. Fantastic customer service.. we were kept informed at each step of the process. Special thanks to Sophie and Billy for their efforts. The entire process was handled in a very professional manner and progressed seamlessly. Even when Sophie was on holiday, she ensured there were no delays and her colleague Stacey promptly stepped in to help us complete in a timely manner. Great customer service, quick responses to queries, extremely professional!! Will definitely recommend...