I had no idea how to go about re-mortgaging my home, and was in need of help and guidance, especially as my circumstances were not straight forward. The advisor I spoke to, Rebecca, couldn't have been more helpful. She took time to explain everything, making sure that I understood what was happening every step of the way, and in a way the I understood. She searched to get me the best deal, and then did extra work to get me an even better one. Thanks to her patience, kindness and consideration, I now have the money I need to do the jobs that I need to do. I can't thank her, or the whole team enough. They have been so helpful, and not pushy, they have spoken to me plainly, and kept me informed via phone and email.