This is a review I left for The Cushion Guys. I didn’t contact Loaf as the reviews published clearly show this to be a waste of time. Your sofa frame is lovely but as a complete unit, fails miserably as you cannot sit on it without being super uncomfortable or, using several back support cushions to stop you reclining to a prone position. If you would like to discuss compensation for my costs in rectifying your cushions I would be only to happy to discuss this with you. We have two loaf dawdler sofa’s. Loaf appear to send out their sofa’s with different cushion filling to the one in the showroom. The cushions on the delivered product ‘fail’ almost immediately requiring the need to ‘plump’ up the cushions four or five times a day. After 8 months, the interior begins to degrade and breakdown causing white residue to leak out. So, enough about Loaf, now onto The Cushion Guys. First class service and cushions we can now sit on and not sink into a reclining position immediately after sitting down. Makes the sofa’s (which are good save the rubbish cushions) great again. Turn around from us sending off the covers to return 7-10 working days. All be it not cheap, cost reflects quality of customer service and the actual product itself so good value. As Benjamin Franklin once said, “The bitterness of poor quality remains long after the sweetness of a low price is forgotten”. Shame Loaf wasn’t a lower price to reflect the poor quality of their cushion inserts. It’s a shame I didn’t keep the old Loaf cushions to show pictures of the quality, or lack of. Well done Cushion Guys for solving this for us.