I ordered a bed in December, the delivery originally stated in March. My online order status then said delivery in January and I chased serveral times to be told the website dates were incorrect and the product was stuck in the red sea and it would be delayed but no timescale could be given. Fast forward 4 months after no other updates but from the delivery company to say to book the delivery and the bed has arrived damaged. It's a wooden bed which is scratched and scuffed and there is a stain on the headboard which looks like glue and then dirt on it. Contacted loaf straight away, spoke to a Ffion who was lovely and said she would get it sorted and apologised for the way the delivery was handled too but then since then I've asked someone to contact me and been ingored for 6 days. Paid £1700 for a bed which has come damaged and they don't care? Not what I expect from a company of there size. Disappointed doesn't cut it.