Shocking experience from beginning to end. First sofa had a hole in the back, told it could be repaired on site - the man came to repair it and said it can't. Replaced. Next sofa had the wrong legs. Eventually replaced. Then the button has come off the back seat cushion. Repaired on site. Just popped off again today. We had bought a second smaller version of this sofa which we also ordered tall legs for - they arrived after 4 months and one of the legs wobbles because the hole it goes into is too big. Just totally fed up. Everyone on the phone lines are so nice and try to help but clearly something is wrong with the manufacture and delivery processes. Sort it out Loaf ,people are spending thousands with you.