Achilles three years on. Terrible from the beginning. Engineer came out after purchased as we complained how flat the base cushions were....the cushions were not made correctly apparently (no foam) so replaced. Whilst here he gave us a lesson in how to plump base cushions....oh please ...how patronising! The new ones...Great lumps of foam you can feel through the cushion. Flat as a pancake after half an hour sitting on it apart from the massive lumps of foam!....I'm not exactly heavy! Literally sheds feathers...the back cushions are half the size they were...it's a joke now within the family as we literally pluck the sofa to stop the spiky feathers sticking into us! My dog sheds less! My husband won't sit on it as it gives us all back pain. poor quality filling ...avoid. expensive for what you get