Gorgeous, quality sofa bed delivered today. Delivery drivers did not, as stated on Web site, put in situ, remove wrappings (ad take these away), in order for us to check for any problems. Frame broken, foot broken, and underside torn, photos attached. Received an email offering refund or replacement, another 6 to 8 weeks wait (and quite unapologetic). Very disappointing service for what is clearly a quality product.
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