I have had my platform bed and luxury open coil mattress for 6 months now and still have no complaints. The bed is still sturdy and the mattress is fabulous. Julian was helpful from start to finish with my order and the fact that he helped me choose the right mattress over the phone shows just how knowledgeable he is. I knew it was a risk buying a mattress without trying myself ( I was urged to visit the showroom) however for me it paid off as its perfect and just what I described I wanted. As he explained the coils have settled over the time we have been sleeping on it but it has not effected how comfortable it is. I would highly recommended this company for outstanding quality solid wooden beds and handmade mattresses. Its hard to find UK based companies like this and in my opinion they should be supported. If I ever need another bed/mattress I wouldn't go anywhere else however I don't think I will need to replace what I have now for a very long time!