Hansa
They sold me a mattress which within months - the side panel stitching unravelled. Was told by Julian that this stitching "wasn't necessary". ??The side panel buckles badly, and the "luxury mattress" buckles and dips really badly. They would not accept this AND the consumer has to pay for transporting the mattress for them to 'examine the problem'. So if you live far from London, and don't have transport you'll be paying up to £70 to get it to them. Read T & C's carefully before buying.
Helpful Report
By her own admission ours is the 5th (yes fifth!) mattress in rapid succession that has not met with her approval. (The previous four were not ours and had been sent back). She refused to adhere to the returns procedure that we insisted she read before we agreed to accept her order. Instead we have been subjected to increasingly abusive emails similar in nature to the above review.
Litvinoff & Fawcett is rated 4.81 based on 132 reviews

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