I ordered a Classic Beech High Sleeper Bed with Full Length Desk and Chest back in August 2022. After I read the great reviews I was happy to spend over £1100 in order to get a quality product. When building the product we were quite unhappy as it seemed quite poorly made but my daughter loved it so we kept it. Late last year the 3 drawer chest that sits under the bed stopped staying shut and after a few weeks the ball bearings fell out of the runners. Customer service were helpful in sending replacements but the bottom drawer continued to open so yet another set of, better manufactured, runners were sent and the drawers continue to partially open. I have requested a refund for the cost of the drawers (£160) but have been flatly refused. In turns out Little Folks Furniture only guarentee their product for 12 months which seems very short given the price of the product. Very dissappointing to not look after a high spending customer and even offer a partial refund.