Items arrived promptly but poorly packaged, the 3m mouldings being wrapped in a number of flimsy single sided pieces of corrugated cardboard. Before unwrapping there was clear damage as the package was not rigid as you would expect. On unwrapping two of the three mouldings were broken, one into two pieces and one into three. I believe I was reasonable in that I accepted that one of the moulding was useable as the break was close to where I would be cutting the moulding anwway. Despite two emails and photographs 10 days have elapsed without response. I will take my business elsewhere