No problems with sundries.
Problem is with moulding! Excessive damage in transport!!!
The order before last had a lot of damage,the packaging was coming apart but wasn't entire reason for damage to moulding. Damage caused by combination of inadequate packaging and pore handling by carrier.
When placing last order I asked if possible to put extra and more secure packaging around moulding,after explaining about previous delivery damage. Told no problem.
I had an order for exhibition with regular customer 8 frames ,15 mts moulding required . Played safe and ordered 24 mts L2033. 26 mts arrived in very badly damaged package just the same as before!!!! NO extra packing as requested. After spending an excessive amount of time cutting frames I only have about 5 mts of useable moulding left. That's 6 mts waste or £25 ! Plus a lot of extra time cutting frames!.
I don't have this problem with Rose & Hollis or Arqadia.
I wouldn't object to paying extra for more robust packing.
Yours sincerely
Gary Coulthurst
7 years ago
LION Picture Framing Supplies LTD has a
4.8
average rating
from
6,478
reviews
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