Excellent service although a slight problem with was resolved quickly
My order was delivered promptly next day and I advised Craig in sales immediately after placing the order to alert your production to the longer lengths to be checked for straightness (also noted on order sheet). CL1648 Chop 22mm 'Richmond' Black
Unfortunately 2 of these arrived warped and I tel. your Tracey who actioned this immediately and replacements were made (arrived 21.10).
This has happened on previous orders.
I understand that natural woods such as the black ash cannot always be 'perfect' but this was beyond acceptable tolerances. The black ash suits my work perfectly and is a moulding which is very durable for exhibition work.
Saying that Lion is still a very good supplier and excellent service and prices.
Kind regards
Phil (PGIB01)
2 years ago
LION Picture Framing Supplies LTD has a
4.8
average rating
from
6,488
reviews
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