I am about to open my first gallery..actually it is called Tanya Goddard's Art Salon...anyway so much work and and items to be ordered including your hanging systems. Ordered late - on a Wednesday as my carpenter would install them on Friday. But he changed his mind and came on Thursday ...was so happy that the hanging systems arrived the same day...excellent service thank you. But I must add that I found your w/site far too complicated...needed an over an hour 'chat' to find out what I should buy maybe you should have a section for beginners - a few simple words on what to buy etc