This is the 2nd time that I've used the company. When I received the 1st beds I was thrilled with the quality, but horrified by the distribution service. It took 4 attempts and was finally delivered at 8.30 at night. A matress was meant to be delivered today. At 2pm I got a call to say that the distribution company had lost the matress this morning but had now found it and would deliver it tomorrow. As I'm at a funeral tomorrow it is hopefully being delivered on Tuesday. Each attempted delivery involves a 160mile round trip and arranging a friend to stay in all day to help me carry it upstairs. It had better be a stunning matress when it arrives!