Wish there was zero star rating. CON company! 'Glowing' reviews I imagine must be from their friends, not actual customers.
Placed order and paid almost £90 extra for delivery this morning - even rang them yesterday to check delivery still on schedule.
Waited in all morning and most of the afternoon - delivery never arrived. They did not give me tracking number - in desperation I rang round trying to find delivery company.
Tried calling and emailing them repeatedly - no answer or reply. Then their phone line was engaged - so they must have been there, just didn't care about me, a paying customer. No courtesy to call me with update.
Astonished! They were quick enough to take my money now 'disappeared' - they must be laughing all the way to the bank!
Order at your peril! I now have to start lengthy complaints procedure, contact my bank etc regarding refund.
Biggest sadness is I lose 3 days of bank holiday as I don't have product - not that they care!!!!
6 years ago
Lilley Tile and Stone Ltd has a
4.7
average rating
from
1,535
reviews
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