Poor delivery service. Requested delivery before 2pm if possible which wasn't even passed on to the hauliers. Rang and asked Lilley Tile & Stone at 1pm where it was, they said they can't chase deliveries until 3pm and the hauliers deliver until 6pm. Who stays on site until 6pm!?! Driver rang at 3pm saying he'd be an hour, i had already left site so he suggested delivery the next day instead, first drop at 7.30 - 8am ish. Lilley Tile & Stone then ring me and say that way would cost an additional £60 which the drivers apparently don't tell you so can they go ahead with delivery today after all. Yes ok so I go back to site from 4pm until 6.30pm and no delivery arrives. Next day comes and the delivery finally arrives at 9.20am. Total waste of my time for about a £15 saving over buying in the local Jewson who deliver the next working day free of charge. Have used these in the past but doubt I will again now thanks to a shambles of a delivery.
6 years ago
Lilley Tile and Stone Ltd has a
4.7
average rating
from
1,551
reviews
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