Ordered two sets of three lights and two drivers. The drivers supplied are not the ones from the web site as I expected. This is OK as they are good quility but the specs for these lights states the maximum length of the cable from the driver to the LED should not be more than 2 metres. The lights have a 1.5 metre cable and I needed to extend this so purchesed the prewired cable which is also 1.5 metres, meaning this is out of EMC standards. I also didnt open all the packets until installation time, then found one light is not the same! I sent two emails but have never had a reply.
To try and get round the cable problem I ordered another driver, this was the same as the other two but has a different output port system which requires adapter cables which were supplied. The packet it arrived in was OK but the contents inside had spilled out as there was no extra protection.
I cannot recommend this company due to the following
No reply to my two emails
wrong light supplied
poor packaging of the extra driver
Different port fittings on one driver
a complete lack of care in processing and packing items
5 years ago
Light Supplier has a
4.6
average rating
from
2,628
reviews
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