Matthew B
Website stated item was in stock and available with 1 day delivery. Ordered item Monday evening, expecting this Wed or Thurs (worst case). Nothing arrived, called customer services to check and was advised lights were out of stock but delivery was coming in that day so should receive Saturday as couriers working weekends now. Rang again on Monday after no delivery to be told stock wouldn’t be arriving until Wed so would lucky to receive Thursday/Friday. Absolute joke! Not only do you continually break your promises but I was not even offered an apology by your Customer service representative, who honestly could give a toss. If had known I would ordered elsewhere as they were required urgently to be fitted as part of building work which was taking place. Needless to say I’m now having to fit these myself. Very very disappointing all round
4 months ago
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Lighting Direct has a 4.7 average rating from 16,502 reviews

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