The product was good, but the customer service is not accessible enough. Instead of just posting me a missing plug, I had to wait a week and receive a whole new product and then go through a returns procedure and exchange too many emails. It shows that the company has little regards for the environment, and the lack of a phone number for customers combined with web forms which are not suitable for UK addresses makes me question where their focus is.
3 years ago
Lighting Direct has a
4.7
average rating
from
16,513
reviews
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