Original slats for vertical blind not 'stitched' at the top and incorrect size hangers. I had requested a sample hanger prior to purchase. Replacement slats supplied, this time 'stitched' but again with incorrect hangers. Frustrated at the whole experience I adapted the hangers to fit by cutting out the lower horizontal piece. Originally asked if the top could remain open for me to insert my own hangers as with the first slats and told 'no'! A shame as had the bedroom blind been as should have would then have ordered over 140 for my conservatory. This resulted in another company gaining my business with no problems whatsoever.