I haven't actually ordered anything from you yet - my complaint is about your 'technical' department, who apparently don't really know what they are talking about. I called the other day, as I was having difficulty finding measuring information for roller blinds for sliding doors (width 216 cm). The person who I spoke to me assured me that I couldn't have a single roller blind as fabric - Pearl Silver - wasn't the right fabric for that. When I asked if I could have 2 blinds, the answer was an emphatic no, and your employee assured me that you couldn't help me with my request for blinds. Fortunately, I wasn't prepared to give up, and after a fair bit of digging on your website, found a sheet describing exactly what your idiot said couldn't be done - namely how to measure a sliding door for roller blinds. My order for these blinds and three other windows would have totalled around £600, but if this is the calibre of staff you employ I have deep reservations about using your company. Whether or not I place my order with you, I think it's important that you understand just how much business you could be losing due to ill-informed and badly trained staff. I was really angry at having been misled, and I'm sure I'm not the only one to have experienced this.