Absolute cowboys. Not even worth a star, I bought a pair of shoes in January and have still not received. They don’t reply to my emails. When I rang they promised they would be with me by the end of the week (April) nothing when I asked for a refund I was told again they would have them by the end of the week this was a month ago now, still no refund, still no shoes. How do you run customer service when the opening hours are 10-4 I work for a living and can’t be ringing you to make sure you remember to send my order or refund me whilst I’m at work. You might have had a problem with distribution but refund people when they ask.