I have used letterbox gifts before and received them and really like them. My experience this purchase was less positive. Bought letterbox gift for my friends birthday. The issue was that royal mail would not post it through the letterbox when the recipient was out. Instead I got a royal mail email to say it was delivered to a neighbour. Royal mail did not put anything through the recipients door to inform them of this. I noticed the email a day later and asked the recipient if they knew about the letterbox gift being with a neighbour, which they didn't, so the birthday gift was quite late. This was quite embarrassing and how can they be called letterbox gifts if they can't be posted through the door without a signature, quite misleading.