Terrible customer service. I purchased a hamper for my sister and family. They were unable to go on holiday due to covid and she has been working very hard for the NHS. I thought a treat would cheer them up. Unfortunately I got her house number wrong by one digit when ordering. Her neighbours received the box and had no idea who it was for so contacted the company. They were told just to to eat and drink the contents and that the company would contact me. No one from letter box hamper contacted me at all. I had to contact them to find out what had gone wrong. It was my mistake but I don't understand why I wasn't contacted as I could have very easily rectified the mistake, the neighbours were very happy to take it to the right person. I don't feel that I received good customer service from this company. My sister and I have been left very disappointed.