I had a ledlenser Maglite x21. The battery tube got flattened. I only wanted to know if the new x21 rechargeable pack would fit the old x21. Easy. No. Some really pathetic responses followed. I was clearly not making a warranty enquiry. I was making a sales enquiry to buy a new battery pack. The first guy Jamie, idiot, referred me to the warranty people. Despite me telling him this was a sales enquiry. The warranty people who were asked the same question ie will an x21 rechargeable tube fit an old x21 referred me to their sales website. Absolutely, pathetic customer service. You should all know that stuck batteries in a Maglite are common and that you will get zero customer service from them. They are complete idiots. Steer well clear of them. I will never buy another Maglite. Don’t you either. There are far better, much cheaper, more powerful torches on Amazon uk. Extraordinarily disappointed with them