29.4.16 - Materials ordered and paid for as per order 2.5.16 - I rang leader stores to confirm delivery date - confirmed Wednesday 4 May 3.5.16 - I rang leader stores to confirm delivery date - confirmed Wednesday 4 May (again) 4.5.16 - delivery did not arrive. Rang leader stores to be told the delivery had not been sent ( my wife had taken a day off work - cost £xxxJoiner booked to arrive to start Wednesday night - cost £xx. Was promised £50 compensation, which is yet to arrive. 6.5.16 - delivery arrived. Package damaged on route and 14 panels damaged, 6 badly damaged. 9.5.16 (Monday morning) I rang Leader stores to report the damage and was asked to send photos. Photos sent at 17.22 that day 11.5.16 - I rang leader stores to enquire what was being done about the damage as no confirmation or response had been received. Told the photos had been received, the damage was acknowledged and that a repeat order would be sent on Thursday for arrival on Friday 12.5.16 - I rang Leader stores to confirm the order would be delivered on Friday. I was told the order was on the manifest and would be with us Friday. Consequently my wife arranged to take a day off work. 13.5.16 - I rang Leaderstores to enquire what time delivery would arrive. Told the order had not been dispatched. Again my wife had taken another day off work at a cost of £xxx So, to summarise, I order £950 of material in good faith. The delivery service was appalling, which resulted in two lost days work for my wife. The materials we've received are very poor quality. With many boards having significant damage