I was returning a dress online due to poor quality, and was really disappointed by lack of communication and the time it took to hear back from the company regarding the refund. I contacted them 13 days after posting back the item, and then had to comment on their Instagram to get their attention. Then it was a further 2 days until I actually heard from their customer service team. I'm still waiting for my refund. I won't be using them again, as they were really unhelpful and I don't think the quality of the clothes is very good.
5 years ago
Lavish Alice has a
4.7
average rating
from
629
reviews
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