Awful company!
Ordered 4 items for nearly £4,000 in February and because I was nervous about LA cancelled it from my Amex as that doesn’t offer s75 protection and re-ordered on my LA NewDay card. Even after they went into administration they assured me my goods would be delivered on the due day of 24th April. Approaching that day they became impossible to contact and all my emails bounced back. All I had was a recorded message saying they couldn’t do 2 man deliveries due to Covid. Liars and an excuse.
Finally on 4th June I get a bland impersonal email saying I won’t be getting my goods and I’ve lost my £4K!
Whilst I accept some companies fail, the way this has been handled is disgusting. I’ve spent tens and tens of thousands with this miserable outfit.
Never again. They will never see another penny of my money again whoever ends up owning the brand and even if NewDay give me my money back.
3 years ago
Laura Ashley has a
2.4
average rating
from
88
reviews
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