I paid £100 for Laura Ashley’s design service. The designer ignored my request for eyelet poles and curtains because Laura Ashley did not make a suitable pole and pushed me to have one costing £800 from them instead. When I refused and sent her details of the pole I had purchased instead she lost interest (less commission for her!) and despite having all the details of the curtain pole I had ordered, supplied made to measure curtains that are unusable. Laura Ashley would take no responsibility for their designer’s mistake, so £670 wasted on unusable curtains plus the £100 wasted on Design Service. Do not use this firm!