Boston2023
I found the entire experience dealing with Lands' End unfortunate. Their credit card offer was confusing at the least and misrepresented at worst. Be very cautious. Customer service was unable to correct the credit card issue, claiming they did not have access to that information. Perhaps that is true; but as a consumer when an offer is being made through a retailer and that retailer is unable to provide service I am concerned. Secondly, I was offered next-day shipping to offset the earlier grievance which I accepted. Today is the 4th day since the order was placed and the package has not arrived. Needless to say, I will not be purchasing anything from this company in the future.
5 months ago
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Lands' End has a 2.8 average rating from 103 reviews

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