Very poor quality product (FL56). Left so many strands on my existing carpet- it was a complete disaster. There 30 day no hassle returns Is FULL of hassle. The rug cost over £25 to return due to its size and many courier firms ( tried 7!!!) do not take items this large. The man at the online site who answered the phone was not particularly helpful. In such disastrous times where pennies are in short supply i am totally disgusted that the store couldn’t even meet 50% of the return fee- i only hope the refund comes quickly to save further repercussions. Would I recommend- definitely NO!