There is no doubt that Lampwise has the best selection of light fittings in the area and it was a pleasure looking for lamps etc to refurbish our house. The service was exemplary and in a few weeks our order arrived . One lamp, a wall light ,needed a different operating mechanism and Lampwise gave us advice and this was Carried out by their team. However the mechanism broke whilst being turned on, after a few weeks use. I sent photographs of the damage to Lampwise expecting them to rectify the problem. They wanted me to remove the light fitting and return the lamp to them all at my expense. We had to have an electrician fit the wall light and I and arranged for him to return to take the lamp off the wall as the fitting was live . He found the adjustment that Lampwise had made to the wall light was rough edged and had consequently caused the damage to switch mechanism .He was able to rectify the problem there and then and refit the fitting. Lampwise failed to acknowledge their responsibility in providing a fitting that was not fit for purpose. This sadly is a poor reflection on their attitude to customers once they have paid for their purchase .