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The lamp I ordered turned up in a beaten up box and failed to work. It took a lot of back and forth with customer service before they agreed it was faulty (though Lynn in customer service was responsive and polite). They also tried to make me cover the cost of the return before agreeing to cover it.

Still waiting for my refund after returning the lamp over 2 weeks ago.

Seems like they'll try keep hold of your money for as long as possible.
Lampsy is rated 4.38 based on 216 reviews

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