The fast delivery plus point was soon negated by wrong item delivery. The pygmy bulbs ordered were the small screw type but bayonet cap type was sent. Lampshoponline said that is what I ordered but when I enquired about sending them back for a refund against the correct type I was told the monetary value was too small. When I pointed out that the webpage photo was of the small screw type, Lampshoponline said this was for illustrative purposes only.
Even though I reluctantly accepted their reasoning that I ordered the wrong item I don't understand why they would not accept my returning the items at my own expense and for Lampsonline to send the correct bulbs.
Poor customer service.
4 years ago
LampShopOnline has a
4.6
average rating
from
13,689
reviews
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