I've ordered my items on Sunday and paid more than £4 extra for next day delivery. When nothing arrived Wednesday I called the customer service and they said that the delivery company has issues due to severe weather?! I'm on the road 10 hours a day and I haven't noticed any severe weather that's just an excuse for incompetence. Also when the package was finally delivered on Thursday or Friday the delivery guy rang the door bell downstairs I opened the door and told him my flat is on the 1st floor but he just dropped the package on the floor (,i could hear it dropping from a height) just behind the front door and left. I'm still waiting for a refund for the next day delivery payment. I won't be using your company again because for a few pounds more I can get it from someone else who will deliver it as promised. Kind regards Igor Ploj