I ordered five Swan Halolux Ceram lightbulbs. The lightbulbs I received were generic bulbs, rather than made by Swan. General Lamps/lamps-on-line.com have now acknowledged that the items they sent me are not what I ordered, or what was described on their invoice. They have now explained that the lamps they sent me were, 'an unbranded equivalent to our Swan one'. They have offered to refund the cost if I return the items, but I have decided to avoid the hassle. I will, however, also avoid General Lamps in future. They advertised branded lightbulbs and sent generic ones. They also misrepresented the items in their invoice, presumably hoping I would not notice. These are not the actions of a reputable company.